System programming settings can be accessed using a PC and the Panasonic KX-TE Maintenance Console software as well as by using a proprietary telephone (PT) (

2.3.2 PT Programming). System programming and data upload/download can be performed either through on-site programming or remote programming.

1.	On-site Programming: Programming that is performed using an on-site PC connected directly to the PBX.
2.	Remote Programming: Programming that is performed using an off-site PC that connects to the PBX via an outside (CO) line.

Connection Methods for On-site Programming

Method

Description

Required Hardware

Serial Interface (RS-232C port)

The PC is connected to the PBX via the Serial Interface (RS-232C port) of the PBX.

—

USB

The PC is connected to the PBX via the USB port of the PBX.

—

Connection Methods for Remote Programming

Method

Description

Required Hardware

Remote modem

Call the PBX and have the call directed to the internal modem using one of the following methods:

Direct Access: Using a modem, dial the telephone number to connect to the internal modem. To use this feature, "MODEM" must be selected as the distribution method for the desired outside (CO) line port (

CO Line Mode—Day/Night/Lunch [414-416]).

DISA: Using a telephone, dial the telephone number to reach the DISA line (

1.15.6 Direct Inward System Access (DISA)). After hearing a DISA outgoing message (OGM), enter the Remote Maintenance feature number to access the internal modem. To use this feature, "DISA" must be selected as the distribution method for the desired outside (CO) line port (

CO Line Mode—Day/Night/Lunch [414-416]).

Call Transfer: Using a telephone, call an extension user, such as the operator, to request to be transferred to the internal modem using the Remote Maintenance feature number (

1.11.1 Call Transfer).

User-supplied modem

A proprietary telephone (PT) can be used to customise the settings of the PBX or of an extension, using the following programming features:

Programming Type

Description

Example

Authorised Programmer

Personal Programming

Used by an extension user to customise the extension's settings.

One-touch Dialling, Line Preference—Outgoing, etc.

Extension user

System Programming

Used by an authorised party to customise the PBX.

System Password, Extension Number, etc.

Authorised administrator

Manager Programming

Used by the manager to customise 4 system programming settings of the PBX, set a password to each extension, and print out call log information for each extension.

System Speed Dialling Number, Extension Password Set, Call Log Printout for Each Extension, etc.

Manager

•

The manager extension is the extension that is connected to the lowest-numbered jack (jack 01) of the PBX and can therefore perform manager programming.

•

Only one system programming (including PC programming) or manager programming session is permitted at a time. These 2 programming features cannot be performed simultaneously by 2 users.

•

During programming, the PT is considered to be busy and will not receive calls.

•

System Password
To access system programming, the administrator system password must be entered. The system password is set at the factory but can be changed through system programming (

System Password [002]). The administrator can programme all system programming.

•

Manager Password
To set the manager password, it is necessary to use the system password to perform Extension Password Set. Once set, the manager password can be used to access manager programming.
The manager can assign a password to each extension (extension password).

•

Personal Programming Data Reset
A PT user can simultaneously reset all settings made through personal programming (Line Preference—Incoming/Outgoing, Call Waiting Tone Type Selection, etc.) to their default settings.
This feature also cancels pressing the AUTO ANS/MUTE button in the Hands-free Answerback feature and the Room Monitor feature.

•

System Programming Data Reset
The PBX can return all or specific settings made through system programming to their default settings based on the following parameters (

System Data Clear [999]):

a)	All para: All data
b)	System para: All data except for "CO para", "Extn. para", and "DSS para"
c)	CO para: The data assigned for each outside (CO) line
d)	Extn. para: The data assigned for each extension
e)	DSS para: The data assigned on the Direct Station Selection (DSS) buttons and Programmable Feature (PF) buttons on the DSS Console
f)	Speed dial: The System Speed Dialling numbers and names in System Speed Dialling Number [001] and System Speed Dialling Name [011]

The PBX clock can be adjusted automatically according to the time information received from your telephone company. Time information can be received when an incoming call with Caller ID that includes time information is received.
The PBX clock will be adjusted every day with the first call after 3:05 A.M., if enabled through system programming (

Automatic Time Adjustment [152]).

Note
	Since the PBX clock is put ahead by one hour on the Summer Time start date, a timed reminder set within one hour of the Automatic Time Adjustment feature will not ring. Since the PBX clock is put back by one hour on the Summer Time end date, a timed reminder set within one hour before the Automatic Time Adjustment feature will ring 2 times.

To call another extension user or to access PBX features, access numbers (extension numbers or feature numbers) are required.

Feature numbers are available while:

1.	a dial tone is heard
2.	a busy tone or Do Not Disturb (DND) tone is heard
3.	dialling or talking
4.	on-hook

Feature Numbering (available while a dial tone is heard)
Extension numbers and features that are available while a dial tone is heard have fixed numbers and flexible numbers respectively, shown in the following table:

Extension Numbers:
The extension numbering plan can be selected through system programming (

Extension Number [009]).

When the extension numbering plan is selected, the default extension numbers change automatically as follows*:

Plan 1/Plan 2: extension jacks 01 through 24—extension numbers 101 through 124

Plan 3: extension jacks 01 through 24—extension numbers 11 through 34

If a rotary single line telephone (SLT) is used at any extension, select "Plan 1".

Note
	* For United Kingdom and New Zealand, when the extension numbering plan is selected, the default extension numbers change automatically as follows: Plan 1/Plan 2: extension jacks 01 through 24—extension numbers 201 through 224 Plan 3: extension jacks 01 through 24—extension numbers 21 through 44

Feature Numbers:
When "Plan 2" or "Plan 3" is selected, feature numbers starting with "7" are useable with and without "#" added before "7".

[Example]
The default feature number for setting "Do Not Disturb (DND)" is "714#". "714#" and "#714#" are both available for "Plan 2" and "Plan 3".
To make them easier to remember, it may be helpful to replace the new feature numbers for "Plan 2" and "Plan 3" with the code numbers 50 through 59, through system programming (

Second Feature Numbering Plan [012]).

[Feature Numbering Table (available while a dial tone is heard)]

Feature

Numbering

Additional Number

Plan 1

Plan 2

Plan 3

Absent Message (set/cancel)

(1–6 [+ parameter]/0) + #/0

Account Code Entry for an SLT

or 49

account code + outside phone no.

Automatic Line Access (Local Access)*¹

9/0

outside phone no.

Built-in Voice Message (BV) (record/play/erase)

725

([1 + extn. no.]/2/0) + #/0

Call Forwarding (FWD)—All Calls, Busy/No Answer (set/cancel)

([1 or 2 + extn. no.]/0) + #/0

Call Hold (Hold Mode 2 or 3) for an SLT*²

#20

Call Hold Retrieve for outside (CO) line calls/intercom calls

53/5

#59/#5

outside (CO) line no. (1–8)/extn. no.

Call Park/Call Park Retrieve*³

22/52

#22/#56

0–9

Call Pickup Deny (set/cancel)

(1/0) + #/0

Call Waiting for intercom calls/doorphone calls (set/cancel)

732

(1/0) + #/0

Call Waiting for outside (CO) line calls (set/cancel)

731

(1/0) + #/0

Common BV Outgoing Message (OGM) (record/play/erase)

722

01–24 + (1/2/0) + #/0

Conference (5-party)

#22

(phone no. + CONF) 4 times + CONF

Data Line Security (set/cancel)

730

(1/0) + #/0

Directed Call Pickup

#41

extn. no.

Do Not Disturb (DND) (set/cancel)

(4/0) + #/0

Doorphone Call/Door Open

31/55

#31/#55

1–4

Executive Busy Override Deny (set/cancel)

733

(0/1) + #/0

Extension Lock (set/cancel)

0000–9999 (2 times/one time) + #/0

Extension Number*⁴

100–199

100–499

10–49

External Feature Access (EFA) for an SLT

Extension Feature Clear

#/0

FWD—Follow Me (set/cancel)

(5/8) + extn. no. + #/0

FWD to BV (set/cancel)

([1 or 2 + 725]/0) + #/0

FWD to Outside (CO) Line (set/cancel)

(3 + outside (CO) line access no. + outside phone no. + #)/(0 + #/0)

FWD to Voice Processing System (VPS) (set/cancel)

([1 or 2 + extn. no.]/0) + #/0

Group Call Pickup

#40

Hot Line for an SLT (programme)

2 + phone no. + #

Hot Line for an SLT (set/cancel)

(1/0) + #/0

Incoming Call Log in the Personal Area—CLEAR ALL

Incoming Call Log in the Common Area—CLEAR ALL

Last Number Redial for an SLT

## or 80

### or 80

Live Call Screening (LCS) Password (set/cancel)

000–999 (2 times/one time) + #

Log-in/Log-out

736

(0/1) + #/0

Logging of Caller ID Information in the Common Area (set/cancel)

738

(2/0) + #/0

Logging of Caller ID Information in the Personal Area (set/cancel)

738

(1/0) + #/0

Message Waiting (leave/cancel for a caller)

(1/2) + extn. no. + #/0

Message Waiting (cancel all for a called extension)

0 + #/0

Message Waiting (cancel all for another extension)

3 + extn. no. + #

Message Waiting Answer

784

#/0

Message Waiting for Another Extension Lock (set/cancel)

4000–9999 (2 times/one time) + #/0

Operator Call

0/9

Outside (CO) Line Group Access

1–8 + outside phone no.

Paging—All Extensions & External

#33

or 9

Paging—All Extensions/Group

#33

0/1–8

Paging—External

#34

Paging Answer

#43

Paging Deny (set/cancel)

734

(1/0) + #

Personal BV OGM (record/play/erase)

723

(1/2/0) + #/0

Personal Speed Dialling (confirm)

0–9 + #

Personal Speed Dialling (dial)

1 or #

1 or ##

0–9

Personal Speed Dialling (programme)

0–9 + phone no. + #

Remote Maintenance

729

Remote Timed Reminder (set/cancel/confirm)

764

extn. no. + # + 76 + ([hhmm + parameter]*⁵/2/3) + #

Room Monitor (set/cancel)

735

(1/0) + #

Room Monitor through a doorphone

#31

1–4

System Speed Dialling for an SLT (dial)

00–99

Timed Reminder (set/cancel)

([hhmm + parameter]*⁵/2) + #/0

Timed Reminder (confirm)

3 + #

Time Service (set/cancel)

([1–3]/0) + #

Walking COS

extn. password + the user's extn. no. + #/0

21st Incoming Call Logged in the Personal Area (disregard the newest call/overwrite the oldest call)

737

(0/1) + #

301st Incoming Call Logged in the Common Area (disregard the newest call/overwrite the oldest call)

737

(2/3) + #

*¹

For New Zealand: 1 or 9

*²

For United Kingdom/New Zealand: Plan 1: 50; Plan 2/Plan 3: #50

*³

For United Kingdom/New Zealand: Plan 1: 36/56; Plan 2/Plan 3: #36/#56

*⁴

For United Kingdom/New Zealand: Plan 1: 200–299; for New Zealand: Plan 2: 200–499, Plan 3: 20–49

*⁵

hh: hour (01–12), mm: minute (00–59), AM/PM (0/1), one time/daily (1/2)

Feature Numbering (available while a busy tone or DND tone is heard)
Features that are available while a busy tone or DND tone is heard have fixed numbers, as shown in the following table:

[Feature Numbering Table (available while a busy tone or DND tone is heard)]

Feature

Numbering

Automatic Callback Busy

Busy Station Signalling (BSS)/DND Override

Executive Busy Override

Feature Numbering (available while dialling or talking)
Features that are available while dialling or talking have fixed numbers, as shown in the following table:

[Feature Numbering Table (available while dialling or talking)]

Feature

Numbering

Alternate Calling—Ring/Voice

Call Retrieving from a Telephone Answering Machine (TAM)

4*¹

Conference (3-party) for an SLT

3*²

Door Open

Pulse to Tone Conversion

*¹

Dial after dialling the TAM's extension number and hearing its busy tone.

*²

Plan 1: 3; Plan 2/Plan 3: #3

Feature Numbering (available while on-hook)
Features that are available while on-hook have fixed numbers, as shown in the following table:

[Feature Numbering Table (available while on-hook)]

Feature

Numbering

Background Music (BGM) set/cancel

Time Service mode display

Extension number and extension name display/
date (month [day]/day [month]) and time display/
date (month [day]/day [month]/year/day of the week) display changing

•	Only one system programming session is permitted at a time. Access will be denied to a second party who tries to perform system programming, including system programming via a PT.
•	System programming can be performed either in interactive or batch mode.
•	System Password To access system programming in interactive mode, a valid password must be entered. The password is set at the factory but can be changed through system programming ( System Password [002]).
•	A user can upload system programming data from a PC to the PBX or download it from the PBX to a PC.
•	If communications between the PBX and PC fail before completing Firmware Upgrade or system programming data upload from a PC to the PBX, the successfully transferred portion of the data can still be used.
•	Firmware Upgrade can be performed only through on-site programming using Serial Interface (RS-232C port) or USB.

•	3.2 Connection
•	3.1 Installing KX-TE Maintenance Console

•	3.1 Customising Your Phone (Personal Programming)
•	3.2 Managing Call Logs
•	3.3 Customising Your PBX (System Programming)

•	If a feature number includes "" or "#" except for those that can use "0" instead of "#", rotary SLT users cannot use it.
•	Feature number + Additional number (Parameter) Certain feature numbers require additional digits to make the feature active. For example, to set Call Waiting, the feature number for "Call Waiting" must be followed by "1" and to cancel it, the same feature number should be followed by "0".